Key Benefits

Streamline Scheduling and Reduce Costs

Enable patients to find an appropriate appointment time at their own convenience. Existing clients schedule up to 70% of all appointments online. (Why this is so important)

Have the benefit of a virtual receptionist who works 24/7, 365 days a year, who never calls in sick or late, and for a fraction of the cost.

Improve Patient Satisfaction and Care

Patients never wait on hold, can schedule confirmed appointments 24/7, including from their mobile devices. Free up busy phone lines and reduce patient-to-staff miscommunication.

By reducing the number of phone calls made to book, cancel, and reschedule, phone volumes can decrease by up to 50%.

Reduce Physician and Staff Stress

Staff mistakes, ignored policies, and inadvertent double bookings lead to frustration and internal conflict for physicians. Effective scheduling leads to happier physicians.

Constant multi-tasking, ringing phones, and conversations with difficult patients lead to stress, illness, and high turnover for staff. Happier staff leads to better performance and productivity.

Increase Revenue, Utilization, and Patient Recruitment

Fill empty or late-cancelled appointment slots and reduce no-shows. Recruit and appeal to patients used to modern conveniences.

Automated written confirmations and reminders can help reduce no-shows to less than 2% of all appointments.

Improve Access and Reduce Barriers to Care

Offer patients better access to care by reducing standard metrics such as third next available appointment, and reducing unnecessary emergency room visits.

Minimize barriers for patients with hearing or language challenges, or social anxiety.