Self Check-In Kiosk
Patient Self Check-in Kiosk
CHIME has developed a paradigm shifting clinic workflow management and patient flow system that can improve a clinic’s bottom line by up to $20,000 annually, per clinic exam room.
For OSCAR EMR clinics not yet ready to adopt their full system, we have partnered to offer one aspect of CHIME: a patient self check-in kiosk integrated with OSCAR EMR.
Our kiosk can be used with or without patient online scheduling.
For a fraction of the cost, our kiosk is an extra set of hands available all day long, including breaks, lunches, and after-hours. With this help, existing staff can:
focus on the patient in front of them or on the phone
be interrupted less and more productive
process a higher number of patients per hour per staff
work in a lower stress environment
provide better patient care
support physicians better
Our Streamlined Check-in Workflow
When patients arrive onsite, a list of appointments identified only by patient first name, clinician, and appointment time can be reviewed. Via our OSCAR EMR integration, no double entry is required.
Patients check in by selecting themselves from the list; mistakes are prevented by asking patients to confirm the first letter of their last name.
This approach circumvents the need to ask patients to enter their health card number (which is tedious and inconvenient) or to swipe their health card (which can be unreliable).
The patient’s appointment in OSCAR EMR is automatically updated to indicate that the patient has arrived for their appointment.
OSCAR EMR integration
Patients who arrive late can be warned and directed to speak to the human receptionist
Patients can request human assistance (requests are sent to a separate mobile tablet or smartphone)
For clarity, patients without appointments will not be able to “register” or “sign up for an appointment” via the kiosk. Such patients will still need to be processed by clinic staff manually.
To streamline visits, patients can be selectively provided with special pre-visit instructions, such as:
To provide a urine sample
To complete a paper form
To undress their child once roomed
Review Contact Information
To help ensure a high quality of data in your EMR, patients can be asked to confirm their contact information every visit.
It is an option to display their actual contact information as well, if desired.
For clarity, patients cannot submit their revised information via our kiosk. We believe it is important that such updates are done with staff directly, to ensure accuracy and reliability.
Monthly Fee: $225 + HST per month
Less than 10% the cost of an additional staff member
Purchase of First Kiosk: $1,950 + HST
Freestanding Tablet Kiosk
10.1” Touch Screen Tablet
Integration with your OSCAR EMR
Configuration in line with your requirements
Some assembly (of kiosk) required
Costs for Additional Kiosks:
Additional Monthly Fee: $50 + HST per additional kiosk
Purchase of Additional Kiosks: $950 + HST each
We recommend starting with a single kiosk, and purchasing more only if required.
For existing Veribook (i.e. online scheduling) customers, just email your account manager and we’ll be happy to get your started.