Our usual hours of telephone support are 9AM to 4PM, North American Eastern Time. If you reach our voicemail, please leave a message including your name, number, and email address and we will return your call as soon as possible.

P: 1.855.260.1680

Name *

418 Eglinton Avenue West, Unit 202
Toronto, ON, M5N 1A2


Veribook is an online appointment booking system that integrates with OSCAR EMR and enables medical clinics, physicians, and medical offices to easily schedule patient appointments and bookings.

Case Studies in Adoption

Case Studies in Adoption

As discussed here, maximizing patient usage/adoption of online scheduling is important to help deliver maximum benefit. We highlight below some sample clinics, and the conversion rates that they have achieved over time.

The Gold Standard

Our gold standard is Magenta Health, an award winning clinic that has sought to streamline and improve all aspects of its operation, including scheduling. Despite the clinic growing significantly over the last few years, their metrics illustrate that their number of billed appointments booked online stays consistently above 90%.

Click to enlarge…

Slow and Steady Wins the Race

This clinic has made a concerted effort to incrementally increase their conversion rate over time by adopting many of our suggestions here.

One of their upcoming plans is to dissuade patients from scheduling their next appointment on their way out of the clinic, in lieu of doing so online. This mode of scheduling currently remains the vast majority of the appointments scheduled manually, instead of online.

Click to enlarge…

50%+ Conversion Rates are Readily Achievable

The combined efforts of our talented developers and clinic managers mean 50%+ conversion rates are readily achievable. You won’t get there overnight - change takes time, unfortunately - but we see conversion rates that frequently hit, and exceed, 50%.

Put another way, more than 1 out of every 2 appointments can be scheduled online, freeing up staff time considerably.

Click to enlarge…

Migration from Another System

This next clinic migrated to Veribook from another online scheduling system once its limitations became apparent to them. Their metrics are useful to illustrate two things in particular:

  1. The transition to Veribook is seamless

  2. With Veribook, conversion rates can be immediately higher than with other systems, even with minimal marketing efforts

Click to enlarge…