Questions?

Our usual hours of telephone support are 9AM to 4PM, North American Eastern Time. If you reach our voicemail, please leave a message including your name, number, and email address and we will return your call as soon as possible.

P: 1.855.260.1680
E: customercare@veribook.com

Name *
Name

418 Eglinton Avenue West, Unit 202
Toronto, ON, M5N 1A2
Canada

1.855.260.1680

Veribook is an online appointment booking system that integrates with OSCAR EMR and enables medical clinics, physicians, and medical offices to easily schedule patient appointments and bookings.

Booking an Appointment

Booking an Appointment

Introduction

Veribook is an online scheduling service used by medical clinics to enable their patients to schedule online. Here is an example of how we work with clinics to enable patients like you to schedule online.

No two clinics are exactly the same; the following is intended only to be illustrative.


Step 1: Access your Clinic's Booking Page

booking1 (1).png

In most situations, you'll access your clinic's booking page via their website. You may also be sent a link by email in some circumstances.


Step 2: Navigate the Clinic's Booking Workflow

booking2.png

Different clinics use different strategies to help patients navigate to the most appropriate appointment option.

Follow the prompts to select the option most appropriate for you to ensure you schedule the right type of appointment.


Step 3: Select an Appointment Time and Date

booking2.png

The appointment times that are made available to patients are specific to the type of appointment required, and can vary in terms of length, how far in advance appointments can or must be booked, as well as the special instructions provided.

Select a date and time that is convenient for you.


Step 4: Complete the Scheduling Form

booking2.png

When scheduling, you will usually be asked to supply a patient name, patient health number, and a reason for visit. Please ensure you supply this information accurately to ensure your clinic can plan for your appointment.

Continue by clicking the "send request" button.


Step 5: Create an Account

create_account.png

The first time you schedule an appointment, you will be prompted to create a user account with us.

When scheduling subsequent appointments, you'll be able to sign in instead.

Note that a single user account can be used to schedule for multiple patients (e.g. in the situation of families).


Step 6: Immediate Confirmation

Untitled.png

Once you create an account (or sign in), you should be presented with an immediate confirmation of your appointment.

Note: you will be automatically logged out of your account to protect your privacy.


Step 7: Email Confirmation and Reminder

confirmation_message_example.png

An email confirmation will be sent to the email address used to book the appointment, as well as a reminder.

Please review these emails carefully to ensure you arrive prepared and on-time.


Step 8: Cancel or Reschedule

booking5.png

Both the email confirmation and reminder will include a link to conveniently cancel or reschedule your appointment. You can also manage your appointments by signing in at https://veribook.com (more information)

Note that many clinics have deadlines for when appointments can be cancelled or rescheduled. Veribook will attempt to warn you if this deadline has passed.