Help and Support
Need Some Direction?
Patients
Review our tutorials for patients:
- Book an Appointment
- Manage your Password and Email Address
- Manage your Appointments
- Scheduling for Families
Troubleshooting:
Clinics
Review our tutorials for clinics:
- Setting a Clinician's Schedule
- Scheduling a New Appointment
- Editing a Scheduled Appointment
- Basic Settings
- Advanced Settings
Troubleshooting:
Questions?
Patients
Email us at customercare@veribook.com and we'll do our best to get back to you as soon as possible.
For urgent issues, please contact your clinic directly to schedule an appointment by phone or in person.
Clinics
Email us at customercare@veribook.com, or reach out to your account manager directly by email or phone. Our usual hours of telephone support are 9AM to 4PM, North American Eastern Time. If you reach our voicemail, please leave a message including your name, number, and email address and we will return your call as soon as possible.