Questions?

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P: 1.855.260.1680
E: customercare@veribook.com

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418 Eglinton Avenue West, Unit 202
Toronto, ON, M5N 1A2
Canada

1.855.260.1680

Veribook is an online appointment booking system that integrates with OSCAR EMR and enables medical clinics, physicians, and medical offices to easily schedule patient appointments and bookings.

Requirement for Health Numbers

Why are Health Numbers Required?

Background: Veribook is an online scheduling service used by medical clinics to enable their patients to schedule online. 

Problem: Occasionally, we are asked why a patient health number (e.g. OHIP in Ontario, Care Care Number in B.C.) is required every time when booking an appointment.

Can't our system simply "remember" the number associated with a particular account, so that it doesn't need to be entered every time?

    Discussion: We balance multiple considerations in the design of our system, including privacy, security, and convenience.

    There are multiple reasons for requiring a patient health number for every appointment. This approach:

    • makes it much simpler for families to be scheduled using a single account, instead of requiring separate accounts for every family member;
    • streamlines the process for new patients to book an appointment online for the first time;
    • significantly reduces the error rate of who an appointment is being scheduled for.

    We understand it can be inconvenient; for that we apologize but on balance, we're of the opinion this is the best approach!