Questions?

Our usual hours of telephone support are 9AM to 4PM, North American Eastern Time. If you reach our voicemail, please leave a message including your name, number, and email address and we will return your call as soon as possible.

P: 1.855.260.1680
E: customercare@veribook.com

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418 Eglinton Avenue West, Unit 202
Toronto, ON, M5N 1A2
Canada

1.855.260.1680

Veribook is an online appointment booking system that integrates with OSCAR EMR and enables medical clinics, physicians, and medical offices to easily schedule patient appointments and bookings.

Appointment Management

Manage Your Appointments

Introduction

Veribook is an online scheduling service used by medical clinics to enable their patients to schedule online. Here is an example of how we work with clinics. If your clinic uses our service, you will typically be able to schedule appointments via your clinic's website directly.


Cancelling or Rescheduling WITH the Confirmation Email

We automatically send confirmations and reminders by email. These emails oftentimes include all of the information that you need to arrive for your appointment prepared and on-time. We recommend not deleting these emails.

Our email confirmations and reminders include a link to cancel or reschedule your appointment. 

  1. Click on the link in the email

  2. Sign in with your email address and password

  3. Cancel or reschedule as required

Having ready access to this link is one reason we recommend not deleting these emails.

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Cancelling or Rescheduling WITHOUT the Confirmation Email

You may also view, and manage, all of your appointments by:

  1. Accessing https://veribook.com from a desktop or laptop (we’re still working on making our main site more mobile friendly, sorry!)

  2. Signing in with your email address and password

  3. Accessing the "Bookings" button

  4. Viewing your "Active" bookings or your "History" of bookings

Note that you will only see the appointments booked using a particular email address / user account. If different accounts have been used to book appointments for a single patient, not all patient appointments will be visible.

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Viewing Your Appointments

You may view, and manage, all of your appointments by:

  1. Accessing https://veribook.com from a desktop or laptop (we’re still working on making our main site more mobile friendly, sorry!)

  2. Signing in with your email address and password

  3. Accessing the "Bookings" button

  4. Viewing your "Active" bookings or your "History" of bookings

Note that you will only see the appointments booked using a particular email address / user account. If different accounts have been used to book appointments for a single patient, not all patient appointments will be visible.

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